In 1, the spirit of enterprise
Make all-out efforts dedication to work hard and perseveringly; entrepreneurship; dare Daying Zhang's fighting spirit; keep the spirit of collaboration; for enterprises and share ownership; concerted team spirit.
2, enterprise purpose
Customer first, the staff first.
3, work guidelines
Simple + diligence, sincerity + communication, witty + determination
4, the service concept
Service philosophy: service is provided, the pursuit of endless!
Service purpose: the user's needs above all else!
Service commitment: to answer all the questions, grant whatever is requested, there are problems to be solved! Customer satisfaction is our highest standard of work.
Two rely on: harmonious enterprise team; harmonious relationship.
Three magic weapons: perfect quality assurance system; perfect service system; perfect the system of strategic alliance.
Four: seriously seriously every complaint, every complaint must reply; do a good job in every item of information card, each information must be comprehensive feedback to each link; careful analysis of every error, infer other things from one fact to avoid making the same mistakes; seriously every work details, distributors, consumers with concrete service.
Five hundred: commitment to 100 percent; users visit a hundred percent;
Reasonable fees percent; build user archives percent;
Accept public supervision hundred percent.
Six active: Market Research Initiative; visit customers take the initiative;
Communication must take the initiative to provide services to the initiative;
To solve the problem should be active; strain market actively.
Seven unified: unified service commitment; unified service; unified technical training;
Uniform hangs out his shingle mount guard; unified user files; unified price for accessories;
Uniform dress.
A securing : to ensure customer satisfaction, no complaints phenomenon.
5, ad
Selection of INCALCU life more exciting brand INCALCU